ABB's patented wireless Remote Service boosts robot uptime by remotely monitoring robots around the clock. Productivity rises and operating costs drop. Users can go to the website MyRobot and remotely check the current status of their robotic systems, regardless of the time of day or where they happen to be. In case of a problem, an action can be taken via a remote-access, together with the customer or via a service engineer at site.

In the event of a problem, customers can take action from their remote location, either directly or via a service engineer at site.