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Publication 01/10/2026 -

Shaping Knowledge Management and Competence Securing Expertise Through Hybrid Intelligence

Introduction

Topics Work
Thesis: Knowlege Management (cover)

This position paper from the Plattform Industrie 4.0 examines the transformation of organizational knowledge management through the integration of artificial intelligence.

The central concept of hybrid intelligence describes a synergistic collaboration in which technology serves as an assistant, while humans retain decision-making authority and moral responsibility. To prevent a gradual loss of expertise, the promotion of AI literacy and the preservation of tacit experiential knowledge are defined as strategic leadership tasks.

From a technical perspective, the authors propose embedding skill requirements directly into the Asset Administration Shell to enable learning that is closely aligned with processes. Ultimately, the paper advocates for an adaptive learning culture that empowers people through intelligent tools, enhancing their judgment rather than replacing them.

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